5.0
Rated 5.0 out of 5 stars
Based on 1 review
Total 5 star reviews: 1 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 0
100%would recommend this product
1 review
  • EH Profile picture for Elizabeth H.
    Elizabeth H.
    Verified Buyer
    I recommend this product
    Why do you wear a wig or topper? Other
    Age Range 55 - 64
    How long have you been wearing a wig or topper? 3-5 years
    Rated 5 out of 5 stars
    4 hours ago
    beautiful product

    I love my hair topper. It is perfect for the style I was looking for and looks real. I was very upset about the timing, they said 6 to 12 weeks. I had to call the manager to find out when it would be delivered. There were no updates on when I would receive my product. As lovely as my hair topper is, I will never purchase anything from Milano again.

    MC Profile picture for Milano Collection Wigs
    Milano Collection Wigs
    16 seconds ago

    Hi Elizabeth, thank you for your feedback. I'm happy that your hair topper met your expectations, but very sorry for having let you down on the customer service front. Communication is critical to managing expectations, and making sure you know what is happening so you can plan accordingly. I will be sure to address this with our showroom managers, and other customer service staff. I would love to make it up to you, with a store credit of $100 if you are willing to give us another chance in the future - if so, please email me at Sydney@mcwigs.com and I will issue you the credit. If not, I fully understand. Thanks, and enjoy your new topper.

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