Processing of your Order:
We are committed to ensuring that your
wig meets your specifications and our exacting quality
standards. Orders are reviewed and processed
within 3 to 5 business days of receipt, or 5 to 10
business days for color services. We will contact
you to confirm your preferences, and to keep you updated
regularly on the status of your order.
We prioritize every order, but sometimes it does take a
little longer to complete the finishing touches!
In Stock Policy:
If your item is not in stock you will be notified by
phone or email within 1-2 business days of placing your order.
You will have the option of choosing another in-stock wig, or
waiting to receive your order. If your item is not in
stock, you may choose to cancel your order at any time before
it has been shipped.
US Standard Shipping:
delivered within 4 - 10 business days from shipping.
All orders totalling $30 or more qualify for free standard shipping anywhere in
the continental USA.
US Express Shipping:
Shipping - Usually delivered within 1 - 4 business days from
Shipping charges are calculated before checkout.
Standard shipping - Usually delivered within 5 - 14
business days from shipping.
International Express shipping - Usually
delivered with 2 - 5 business days from shipping.
charges are calculated before checkout.
is responsible for all additional delivery costs including any
duties, taxes, or additional fees that may be charged by local
customs for any delivery outside of the USA.
International delivery time does not include any delays due to
customs or other clearance procedures.
shall deliver the products to the purchaser using the shipping
method selected at checkout. Once delivery
confirmation (electronic or otherwise) is received from the
assigned carrier, Milano is deemed to have fulfilled its
obligation, and the terms of sale are deemed to be