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At Milano Collection we pride ourselves in providing excellent customer service. Every wig and topper is inspected by our quality control team before it is shipped. This attention to detail sets us apart from all other wig companies. You can expect your wig to be professionally styled and package before it is shipped. Please allow three (3) to five (5) business days for us to process your order. Any added color services and alterations do add five (5) to ten (10) business days to the processing time. This is what we need to make your new Milano Wig perfect for you. In some cases, your new wig may be oversold; should this occur, we will reach out to you with available in stock options. If no available options work for you, we will reserve the next available one and will let you know our estimated ship date. If you purchase your oversold wig on sale, the price will be locked in and any exchanges will have the sale price honored. If you need further assistance or have questions, please email cs@mcwigs.com and our Client Experience Team will be happy to help!
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Delivery
Please note that delivery times start after the order has been completed by our Client Experience and Quality Control Teams and has been packed for shipping.
Free US Shipping:
All orders over $50 qualify for Free US Shipping anywhere in the continental United States and is usually delivered within 4 - 10 business days.
US Standard Shipping:
Shipping anywhere in the continental United States and is usually delivered within 2 - 5 business days.
US Express Shipping:
Express Shipping charges are calculated before checkout and is usually delivered within 1 - 3 business days.
International Shipping:
International Shipping charges are calculated before checkout there are two options available:
International Standard Shipping and International Express Shipping
International Standard Shipping is usually delivered within 5 - 14 business days.
International Express Shipping is usually delivered within 2 - 5 business days.
International customers are responsible for all additional costs that may be charged by local customs agencies for duties and taxes. Please note that international delivery times do not include any delays caused by clearance and customs agencies.
Returns
Milano Collection offers an amazing five (5) day return policy. The five days begin from the day you receive your order.
Exchanges are FREE! We hope you'll fall in love the second time around, whether that means finding the right cap construction, length, style, or color. We have a large selection and will gladly assist you in finding the right wig for you. PLEASE NOTE: Orders placed during sales and promotions may be EXCHANGE ONLY. Please review the details provided in your order confirmation email.
Need help wearing your wig or knowing how it is supposed to fit? Please reach out to us for a Virtual Consultation. www.milanowigs.com/consult
The five (5) day return/exchange policy refers to items that are in as-new, unworn and unaltered condition. For full policy details please visit www.milanowigs.com/policy
Select Secure Method
RECOMMENDED
Clips & Lace WiGrip Band
Eliminate the use of clips with the Lace WiGrip Band. Secures wig while preventing headaches and irritation.
Freedom Lining
Freedom lining inside cap secures any wig in place without the use of clips or combs. Suggested for full or partial hair loss.
Silicone Lining
Silicone lining inside cap secures any wig in place without the use of clips or combs. Suggested for full hair loss.
PU Lining
PU lining protects any wig with PU tabs to adhere to double sided tape or adhesives. Suggested for full hair loss when adhesives are used
Cap Size Chart
Small
Medium
Large
Circumference
54cm (21.3”)
55cm (21.7”)
56cm (22.1”)
Forehead to Nape
32cm (12.6”)
33cm (13”)
34cm (13.4”)
Small
Circumference: 54cm (21.3”)
Forehead to Nape: 32cm (12.6”)
Medium
Circumference: 55cm (21.7”)
Forehead to Nape: 33cm (13”)
Large
Circumference: 56cm (22.1”)
Forehead to Nape: 34cm (13.4”)
Circumference
Forehead to Nape
Earpieces
No Earpieces
Recommended for:
Have bio hair by temples
Bio hair by temples is similar color to wig
More comfortable fit
With Earpieces
Recommended for:
No bio hair by temples
Experiencing complete hair loss
Bio hair is a drasticaly different color
Color Services
Select Secure Method
Please Style My Wig
Base Size
Select Secure Method
Are You Blending Your Front Hairline?
Select Secure Method
Please Style My Wig
Position Of Face Framing
Deep Lace vs. Standard Lace:
You may want Deep Lace:
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If you’re looking for more volume by the hairline and top
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If you wear a side part on your wig/topper
You may want Standard Lace:
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If you prefer a flatter, less voluminous look on top
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If you wear bangs
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If you tend to be heavy on your wigs and frequently lose hair
Deep Lace vs. Standard Lace:
You may want Deep Lace:
-
If you’re looking for more volume by the hairline and top
-
If you wear a side part on your wig/topper
You may want Standard Lace:
-
If you prefer a flatter, less voluminous look on top
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If you wear bangs
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If you tend to be heavy on your wigs and frequently lose hair
